• Q, Do I have to cut the sweet wrapper and chocolate bar wrapper out?

A, Yes the chocolate bar wrappers come in strips of 6 and the sweet wrappers come in strips of 4. They are very easy to do just simply cut around the outer guide line.

 

• Q, Do you print on standard paper?

A, No we print our wrappers on high gloss 190gms paper for a quality finish. We print our invites on 230gms glossy soft card this give them both a quality finish and feel.

 

• Q, Can I have my own photo on the wrappers or invites?

A, Yes simply send your photo's to info@bespokecandydelights.co.uk please add your full name to the email along with your order number.

 

• Q, I do not want a photo on the wrappers can you print my child's favorite TV character?

A, Yes we can print most themes and characters

 

• Q, Do you send me a proof first?

A, We can send a proof just let us know that you would like a proof emailed before print.

 

• Q, Are the wrappers easy to put together?

A, YES! Very easy! We also supply an illustrated help sheet in with your order.

 

• Q. Do the clear bags come with your sweet wrappers?

A, Yes we supply the bags.

 

• Q, How do the wrappers attach?

A, The Chocolate wrappers simply attach either using a glue stick or what we find is the easiest and best effect is clear sellotape. The sweet wrappers attach to the bags by a staple.

 

• Q, What Chocolate bar do the wrappers fit?

A, The fit lovely around the two fingered Kitkats as show in our photos

 

• Q, What Size are your invites?

A, Our Invites are 6x4" and are 230gms thick with a glossy front and mat back.

 

• Q, Do your invites come with envelopes?

A, Yes all our invites will come complete with quality white envelopes.

 

• Q, I have placed my order how do I get my information and photo to you?

A, Simply send your info and photo to contact@bespokecandydelights.co.uk please add your full name and order number.

 

• Q, How quick will my order arrive?

A, Once we have your details and photo we aim to have your order printed and posted within 24-48 hours               Monday - Friday.

 

• Q, Do you offer a next day delivery service?

A, Yes we offer Royal mail 24hour tracked delivery however there is a charge for this and order's need to be in before 10am that day.

 

• Q, Will my order arrive safely?

A, We post all our order's in thick board backed envelopes or for large order's in boxes.

 

• Q, What if my order does not arrive?

A, If you order as not arrived after 7 days send us an email and we will put a track on it.

 

• Q, Can I return my item?

A, due to your item being personalised we do not except returns.

 

• Q, How quickly will I get my money back once I have returned my item?

A, Once we have received your item we will email straight away and send over a refund immediately.